Can I edit or Cancel my order?
As soon we receive your order it is sent to our fulfillment center. Please contact customer support at support@onedowngolf.com and we will do our best to meet your needs.
How long will it take my order to arrive?
We know you are excited for your new gear…..we are excited for you to get it. Please allow 48 hours after placement of your order for us to process and ship. You will receive a tracking number once it has been shipped. We offer ground shipping 4-7 days & priority shipping 3 days.
*Note we are not responsible for shipping delays once package has shipped via carrier.
Do you ship internationally?
Yes, we will ship internationally. However, appropriate shipping costs to international customers will be associated.
Do you Restock Apparel?
We do our very best to assure that our inventories our stocked for the demand of the product. We will continue to restock our best sellers. if you would like to confirm if we will be restocking a particular item please contact customer support at support@onedowngolf.com
How do I return/exchange an item?
Please contact our customer support team at support@onedowngolf.com and we will send you a shipping label to return. We offer exchanges up to 10 days after purchase. Please include your order number.
How long with it take to receive my refund?
Your return will be processed 24-48 once the package has been delivered to our return facility (excluding weekend & holidays).